FG Barnes Omoda Jaecoo Guildford
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- Based on 19 verified purchases in the last 3 months
FG Barnes Omoda Jaecoo Guildford Verified Purchases
Total Active Purchases:
90
(Verified: 90)
I would not recommend FG Barnes Omoda Jaecoo Guildford because of the hand over date being changed on 3 separate occasions and made to pay my upfront payment in full in advance without even seeing the vehicle and the appointment was at 1700 on a Saturday evening after some discussion with the customer service representative who promised me a full tank of petrol for any inconvenience caused that never happened so no I wasn’t very impressed
Thank you for your feedback. We’re sorry to hear about the delays to your handover date and the confusion around the upfront payment and promised fuel — we understand how frustrating that must have been. This isn’t the standard of service we aim to deliver.
The experience at FG Barnes Omoda Jaecoo Guildford was good because I received amazing customer service, James was knowledgeable and he kept me up to date every step of the way - thank you
Thank you for your lovely review — we’re really pleased to hear you had a good experience with us at FG Barnes.
It’s great to know James provided amazing customer service and kept you informed throughout the whole process. We’ll be sure to pass on your thanks to him. Enjoy your new vehicle and we look forward to welcoming you back in the future
Thank you for your 5-star rating, we appreciate it!
The staff at FG Barnes Omoda Jaecoo Guildford were outstanding because of their knowledge of the product the attitude and their commitment. I’m happy to recommend them.
Thank you for your kind review! We’re delighted to hear that the team at FG Barnes Omoda Jaecoo impressed you with their product knowledge, attitude, and commitment. Your recommendation is greatly appreciated, and we look forward to welcoming you again in the future.
I'd suggest FG Barnes Omoda Jaecoo Guildford to a friend because my experience was very clear and smooth, the sales reps that I spoke with were all very transparent and honest, helping me find the best car suited for me and my budget, everything was explained to me in detail and I couldn’t recommend them enough.
Thank you so much for your wonderful review and recommendation. We’re thrilled to hear that your experience with FG Barnes Omoda Jaecoo Guildford was clear, smooth and transparent, and that our sales team helped you find the perfect car to suit both your needs and budget. It’s great to know everything was explained in detail and that you felt well supported throughout. We truly appreciate your kind words and look forward to welcoming you back again in the future.
I'd recommend FG Barnes Omoda Jaecoo Guildford because they are very welcoming, listing to customer needs and working the solutions to meet that. Good commutation throughout. Good handover and car was in pristine condition.
James was amazing throughout the process.
Thank you so much for your fantastic review. We’re delighted to hear that you found the team welcoming and that your needs were listened to and met throughout the process, with great communication along the way. It’s wonderful to know that your car was handed over in pristine condition and that James made the whole experience amazing for you. We’ll be sure to pass on your kind feedback to him. We really appreciate your recommendation and look forward to welcoming you back again in the future.
